Privacy policy

Privacy Policy

This Privacy Policy describes when and how we (“Ubikon”) collect and process personal information about you. Our operations are based on respect for your privacy, and we comply with the laws applicable to the processing of personal data, such as the General Data Protection Regulation of the European Union and the Finnish Data Protection Act.

This Policy is divided into the following sections:

  • About us
  • What personal information do we collect?
  • What do we use personal information for?
  • How is personal information processed?
  • How is personal information stored and for how long?
  • Will my personal information be disclosed to third parties?
  • About cookies
  • What are your rights regarding the processing of your personal data?
  • How is this privacy policy updated?
  • How can you contact us?

About us

Ubikon, formerly known as Symbio Finland, is a Finnish, globally operating technology company that offers its customers high-quality services, software and technology solutions.

Ubikon Oy
Torikatu 18, 4th floor
90100 Oulu
Business ID 1110235-2
privacy@ubikon.com

For all the data collected regarding our clients, Ubikon Oy is the data controller of your collected personal data.

What personal information do we collect?

The following details the data and relevant sources for personal information that may be collected.

Provided by the user themselves:

  • Name
  • Email address
  • Phone number
  • Company
  • Other information you enter on the forms on our website
  • Your consent to be contacted by email or telephone

You always choose whether to share the above information with us, for example when subscribing to our newsletter.

Information collected about your use of our site

We use third-party services and cookies to collect information about how you use our website.

This information includes:

  • The way the user enters the site
  • Browser and device information
  • Cookie ID
  • Time spent on the site
  • Geographical location
  • IP address

What do we use personal information for?

Pursuant by the Finnish Data Protection Act in accordance with GDPR, personal data is processed for the management, development and analysis of customer relationships, customer communications, marketing planning and targeting, customer service development and business planning and monitoring.

The personal data contained in the register may be used for the marketing and customer communication of Ubikon Oy and Ubikon Oy’s partners using electronic means, as permitted by law.

How is personal information processed?

We always process personal information in accordance with applicable law and with respect for your privacy. We make contractual arrangements to ensure that our partners involved in the processing of your personal information adhere to the same principles of legality and respect for privacy. This also applies to cases where your personal data is processed outside the EU or the European Economic Area.

How is personal information stored and for how long?

We store your personal information in accordance with generally accepted technical and administrative security policies. We restrict access to your personal information to those employees and partners who need it to process it in accordance with this privacy statement.

We will only retain your personal information for as long as necessary under ”What do we use personal information for?” in accordance with the requirements of mandatory legislation.

Will my personal information be disclosed to third parties?

Ubikon uses certain third-party services to process your personal data and may have to share this information with authorities when required.

3rd Party Services

We use the following third-party services to process your personal information.

Google Analytics

Google Analytics collects information about how you use our website. The service may set cookies in your browser and read cookies that are already there. You can read more about the service, the terms that apply to it, and how you can limit what information Google may collect about you here.

Leadfeeder

Leadfeeder collects information about how you use our website. The service collects information about the pages visited, the origin of the visitor (IP address) and the time spent on the site. You can read Leadfeeder’s privacy policy here.

Seravo

Our website runs on servers maintained by Seravo. However, we are responsible for managing the information stored on the servers, and Seravo has no right to process the information stored on the servers except as necessary to maintain our pages. You can read Seravo’s privacy policy here.

Social Media Connections

We use the following social media plugins on our website (links will take you to the terms and conditions applicable to social services):

These social media related buttons appear on our site, but their content comes from a service provider (like Google). If you have logged in to the above service, the plugin will display customized content on our website.

Through contractual arrangements, we strive to ensure that third parties who work with us comply with industry guidelines and applicable law. However, we are not responsible for the content or privacy practices of external sites, even if our site contains links to those sites. We therefore recommend that you read the terms and conditions of all sites and services you use.

We never sell or rent your personal information to third parties. We will only disclose your personal information to third parties in the contexts described in this privacy statement.

Disclosure of Personal Data to Authorities

We disclose your personal data if requested by an authority, in connection with legal proceedings, by court order, or as required by public authorities. This ensures compliance with relevant legal obligations and processes.

Data Transfers Outside of the EU/EEA

Ubikon is a Finnish company headquartered in the EU/EEA. The use of SaaS services within our IT infrastructure may result in the transfer of client data outside the EU/EEA, including to the United States.

Such transfers are conducted in accordance with applicable adequacy decisions, the European Commission’s standard contractual clauses (“Data Transfer Agreements”), and other safeguards recognized under the General Data Protection Regulation.

About Cookies

We use cookies on our website to collect information about your device. A cookie is a small text file that a browser stores on your device. Cookies often contain an anonymous, unique identifier that allows us to identify and count the browsers that visit our site.

Read more about our cookie policy here.

Google Analytics

Google Analytics collects information about how you use our website. The service may set cookies in your browser and read cookies that are already there. You can read more about the service, the terms that apply to it, and how you can limit what information Google may collect about you here.

What are your rights regarding the processing of your personal data?

You have the following rights regarding our processing of your personal data:

  • Right of access. You have the right to obtain confirmation as to whether we process your personal data and, where applicable, to access that data.
  • Right to rectification. You have the right to request the correction of inaccurate personal data concerning you. We will assess and address such requests without undue delay.
  • Right to erasure (right to be forgotten). You have the right to request the deletion of your personal data in accordance with applicable law.
  • Right to restriction of processing. You have the right to request that the processing of your personal data be restricted.
  • Right to object. You have the right to object to the processing of your personal data on grounds relating to your particular situation.
  • Right to data portability. You have the right to receive your personal data in a structured, commonly used format and to have it transferred to another organisation.
  • Right to lodge a complaint. You have the right to file a complaint with your local data protection authority.

We would like you to contact us using the contact information in this document if you want to use any of your rights.

You can also influence the collection and processing of your personal information by the following means:

Prevent advertising from being targeted: You can prevent third-party advertising from being targeted based on your online behavior. Blocking ad targeting does not affect the number of ads displayed, but to the content of the ads displayed.

Clear and block cookies: You can clear cookies stored in your browser from your browser settings. You can also prevent cookies from being saved in your browser settings. However, blocking cookies may affect the functionality and usability of our pages

How is this privacy policy updated?

We are constantly developing our services, which is why we also update this privacy statement from time to time. We may also update this statement due to changes in legislation. For this reason, we recommend that you review our privacy statement at regular intervals.

The most recent date of updating is listed at the top of the document.

How can you contact us?

You can send inquiries regarding this privacy statement to:

Ubikon Oy
Torikatu 18, 4th floor
90100 Oulu Finland

OR

email: privacy@ubikon.com sites and services you use. We never sell or rent your personal information to third parties. We will only disclose your personal information to third parties in the contexts described in this privacy statement.